For the location where the file is saved, check the computer settings.Ģ. Procedures for the download and installationġ.
Solution: Re-establish the network connection. OS v10.12, 10.13: When a printer is used in a network connection, after switching users, as the scanner does not appear on ImageCapture, scanning may not be performed. The printer behaves in the same manner as AAP scan. OS v10.12, 10.13: When a printer is used in a network connection, ICA driver cannot be used. OS v10.12, 10.13: When an error occurs while scanning from ImageCapture, the Scan button is grayed out and cannot be pushed. OS v10.12, 10.13: (USB)Due to a change in the OS specifications, scanning from the product (by using the SCAN button) is not available. OS v10.11: (USB)Launch IJ Scan Utility in advance before scanning from the product (Push-scan). Please reconnect the computer with the printer, and scanning can be performed. OS v10.11, 10.12, 10.13: Scanning cannot be performed in the other user environment by switching users. If using the ICA driver,please do not scan with this settings.
OS v10.11, 10.12, 10.13: When scanning is executed with the setting of 25dpi/grayscale/Descreen on, the connection with the device is terminated. macOS High Sierra (10.13) has been added as a supported OS.
